Lean Management


Very often you hear “She excels in spite of adversity”. How many times is this adversity preventable. Employees are productive when processes make sense, the focus is on added value, and everyone works together in making things better.

The State We're In
Do we know WHY there is a process and what it should accomplish, or is it a workaround from days gone by…and nobody can remember what the original rationale was?

Ask Why


A good movie will ask you questions you don't already know the answers to. Why would I want to make a film about something I already understand?

John Cassavetes

Lean Means Clean
Performing actions that clients don’t pay for is called waste, but first we need to take stock of what we have and get rid of those things where people don’t know why we do them.

Stick to the Knitting


We are what we repeatedly do. Excellence, then, is not an act, but habit.


Value Stream Mapping
Our motto is “Don’t try to use technology to solve a process problem.” What does this mean? If you have a process issue, correct the process. Don’t add another layer of complexity on top.

See the Obvious


When it is obvious that the goals cannot be reached, don't adjust the goals, adjust the action steps.


If it’s all about getting things done, then let’s come up with a method on concentrating on the doing part.

Just Do It


“The sooner I fall behind, the more time I have to catch up.”


Everyone’s talking about business transformation, but evolutionary is more effective than revolutionary. Make evolutionary change part of your processes.

Blame the Plan, Not the Man


A bad system will beat a good person every time.

W. Edwards Deming

Continuous Flow
It’s not going to be a duplicate of what you had before, so best to start from the wished-for results and work back from there.

Challenge the Rules


The truth is that many people set rules to keep from making decisions.

Mike Krzyzewski

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