Very often you hear “She excels in spite of adversity”. How many times is this adversity preventable. Employees are productive when processes make sense, the focus is on added value, and everyone works together in making things better.
The State We're InDo we know WHY there is a process and what it should accomplish, or is it a workaround from days gone by…and nobody can remember what the original rationale was?
A good movie will ask you questions you don't already know the answers to. Why would I want to make a film about something I already understand?
Lean Means CleanPerforming actions that clients don’t pay for is called waste, but first we need to take stock of what we have and get rid of those things where people don’t know why we do them.
Value Stream MappingOur motto is “Don’t try to use technology to solve a process problem.” What does this mean? If you have a process issue, correct the process. Don’t add another layer of complexity on top.
See the Obvious
When it is obvious that the goals cannot be reached, don't adjust the goals, adjust the action steps.
To DoARROWDoingARROWDoneIf it’s all about getting things done, then let’s come up with a method on concentrating on the doing part.
PlanARROWDoARROWCheckARROWActEveryone’s talking about business transformation, but evolutionary is more effective than revolutionary. Make evolutionary change part of your processes.
Continuous FlowIt’s not going to be a duplicate of what you had before, so best to start from the wished-for results and work back from there.
Challenge the Rules
The truth is that many people set rules to keep from making decisions.